Terms of service

Our first collections are coming soon. There are currently no products available to order.

About the shop

Rituals and Rascals is an online lifestyle shop for people, their homes and their pets. These terms explain use of this website and purchases when products become available. You can contact us through our contact form.

Products and prices

Product pages will describe the item being sold, its price, condition and any important care, use or delivery information. Lifestyle artwork introduces the brand; refer to each product listing for the actual item included in a purchase.

Prices are shown in pounds sterling. Any applicable taxes and delivery charges are shown before payment. You will have an opportunity to review and correct your order before submitting it.

Placing an order

An order acknowledgement confirms that we have received your request. An order is accepted when we send a dispatch confirmation, unless we clearly agree otherwise. If we cannot accept an order, we will tell you and refund any payment taken for it.

Only products offered for purchase can be ordered. A “coming soon” collection or image is not an offer to supply an item or a promise of a launch date.

Payment and accounts

Available payment methods will be displayed at checkout. Accounts are optional; you are responsible for keeping your sign-in details secure and for providing accurate order information.

Delivery, cancellation and returns

Our delivery policy and returns and refunds policy form part of the information supplied with an order. Please read them before purchasing. Your statutory rights remain unchanged.

Using the website

Please do not misuse the website, interfere with its security or use its content unlawfully. Brand artwork and written content may not be reused commercially without permission or another lawful basis.

Privacy and cookies

Our privacy policy explains how personal information is used. You can manage optional cookies through “Cookie preferences” in the footer.

Your legal rights

Nothing in these terms excludes or limits rights or liabilities that cannot lawfully be excluded, including your statutory consumer rights. Any changes to these terms will apply to future orders and will not alter the terms already agreed for an existing order.